“We booked this trip last minute as the visibility for Mt. Fuji changed and I'm so glad we did. We were part of a small group and our guide was friendly and helpful. He even took some great photos for us. It was great experience.”

“No tour guide!!! Horrible customer service!! I called Viator to find out where the tour guide was located, after taking a train from the port terminal to the meeting which was over 1/2 hour from the cruise port. No one there.”

“It is a very fun but long trip. The guide was very knowledgeable and entertained as we traveled between stops.”

“It was very difficult to find the tour leader and bus. You need to give a specific landmark or address, instead of a city block with four sides. We were walking around asking every tour bus if they were the right one. Additionally, we tried calling the emergency number because we couldn’t find the bus…”

“Wonderful trip. Great communication on the front end. Seamless pick up at our Tokyo hotel. Comfortable ride to hakone. Unfortunately the weather was bad so we adjusted the tour to more indoor activities which were great. Abdul was our toRead more”

“Really amazing guides in Ayaka and Mia, wonderful day out and very knowledgeable about culture and history. They both are multilingual and made the day very easy to manage. The last stop provided amazing views of Mt Fuji and capped everything off.”